Technical Support

AVS not only supplies furnaces throughout the world, but also offers ongoing technical support to our many customers. AVS technical support is only a telephone call away. Our knowledgeable staff is willing to talk you through your challenges, research solutions and get you running again. An AVS furnace with the ACE™ Data Acquisition and Control System includes lifetime technical support via telephone and internet access via a customer-provided internet connection for remote control diagnostics and furnace troubleshooting. AVS also offers on-site furnace inspection, furnace repair, furnace rebuilds, furnace refurbishment, and furnace upgrade installation services. AVS can also perform certified R-stamp repair or refurbishment work on ASME pressure-rated vessels. All AVS furnace customers have access to aftermarket replacement parts, spare parts and scheduled preventative maintenance services to keep their furnaces up and running. On-site controls upgrades and on-site training are also available.